Privacy Policy

This Privacy Policy explains how LES ENTREPRISES HOUSEBLEND INC. ("Houseblend", "Houseblend.ai", "we", "us") collects and uses personal information when you visit www.houseblend.ai, use our forms or contact us. Our registered address is 576-729 rue Bourget, Montréal, Québec H4C 2M6, Canada.

Information you give us. When you book a call or contact us through our forms, we collect what you enter, such as your name, work email, company, the help you are looking for and your message.

The AI Readiness Assessment. Your answers are scored in your browser. To get your results and report, you enter your name, work email, company and job title, and we receive them with your results (your overall score, readiness level and score for each area). We use them to send your report and follow up. If you accept analytics and marketing cookies, we also record your overall score and readiness level, to understand how the assessment is used.

Information collected automatically. If you accept analytics and marketing cookies, we collect technical and usage information through cookies and similar technologies, such as pages visited, device and browser type, approximate location and the campaign that brought you to us (UTM parameters). If you reject them, these stay off. See our Cookie Policy.

Information from meetings. If you book a call through our scheduling page, we receive the booking details you provide.

• To respond to your request and arrange calls.
• To send follow-up emails related to your request.
• To send news and insights where you have agreed or where the law allows. You can unsubscribe at any time.
• To understand how the site is used, measure campaigns and improve our content, where you have accepted analytics and marketing cookies.
• To keep the site secure and meet our legal obligations.

Where data protection law requires a legal basis, we rely on your consent (for example, marketing emails and non-essential cookies), our legitimate interests in responding to enquiries and running our business, steps you ask us to take before entering a contract, and compliance with legal obligations.

We do not sell your personal information. We share it only with service providers who help us run the site and our business, under contracts that protect your data. These include our CRM and email platforms (HubSpot, and Brevo for the AI Readiness Assessment report), analytics and tag management (Google Analytics and Google Tag Manager), our office tools, where newsletter sign-ups are kept (Google Workspace), advertising platforms used to measure our campaigns, our scheduling tool and our website host. We may also share information if required by law or as part of a business transfer.

Some of our service providers, including HubSpot, Google and Brevo, may store or process personal information outside Quebec and Canada, including in the United States and the European Union. Information held there is subject to the laws of those places and may be accessible to their authorities under those laws.

We keep personal information only as long as needed for the purposes above. Enquiry and lead records are reviewed regularly and deleted or anonymized when no longer needed, unless we must keep them longer by law. Unless the law requires a longer period, we keep enquiry and lead records for up to 5 years after our last interaction with you, then delete or anonymize them.

Depending on where you live, you may have the right to access, correct or delete your personal information, object to or restrict certain processing, withdraw consent, and receive a copy of your data. To make a request, contact us using the details below. You may also complain to your local data protection authority.

Houseblend is based in Quebec and complies with the Act respecting the protection of personal information in the private sector, as amended by Law 25 (An Act to modernize legislative provisions as regards the protection of personal information). In line with it:

• We collect personal information only for the purposes in this policy, and non-essential cookies stay off until you accept them.
• We use personal information only for the purpose it was collected for. We share it with the service providers listed above, and otherwise only with your consent or where the law requires.
• You can ask to access the personal information we hold about you, correct or delete it, and withdraw your consent.

The person in charge of the protection of personal information at Houseblend is Nicolas Bean, Founder. To ask a question or exercise your rights, write to [email protected] or use our Contact page.

We use reasonable technical and organizational measures to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Our site and services are intended for businesses and are not directed to children. We do not knowingly collect information from children.

We may update this policy from time to time. The effective date at the top shows when it was last changed.

Questions or requests about your privacy: [email protected], LES ENTREPRISES HOUSEBLEND INC., 576-729 rue Bourget, Montréal, Québec H4C 2M6, Canada.