Weekly client status report
Team: Professional services firmThe pain pointConsultants pulled hours from time tracking and progress from tickets by hand, 30 to 60 minutes per client every week.
The implementationScheduled agents pull hours and ticket activity, build the hours-by-ticket summary, draft the update and save it as an email draft.
The outcomeAbout 10 minutes per client to review and send. Typically 70 to 80% less time per report.
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